🔒 Privacy Policy – Bonsai India

At Bonsai India, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order with us.

✅ 1. Information We Collect

We collect the following types of information:

a) Personal Information

  • Name
  • Phone number
  • Email address
  • Delivery address

b) Order Information

  • Products purchased
  • Payment details (handled securely by payment gateways — we do not store card/UPI information)

c) Technical Information

  • IP address
  • Browser type
  • Device details
  • Pages you visit on our site

(Collected through cookies to improve site experience.)

✅ 2. How We Use Your Information

We use your data to:

  • Process your orders
  • Arrange safe and personal delivery
  • Communicate updates and confirmations
  • Improve website performance
  • Provide customer support
  • Send offers or updates (only if you consent)

✅ 3. How We Protect Your Data

We use secure servers and encryption methods to keep your information safe.
Your personal details are never sold, shared, or traded with third-party companies for marketing purposes.

✅ 4. Cookies & Tracking

We use cookies to:

  • Enhance browsing experience
  • Remember your preferences
  • Analyze site traffic

You can turn off cookies anytime through your browser settings.

✅ 5. Sharing of Information

We only share your information with:

  • Payment gateways (secure + encrypted)
  • Delivery team (only details needed to complete the delivery)

We do not sell or rent your information to anyone.

✅ 6. Your Rights

You have the right to:

  • Access your personal information
  • Update or correct your details
  • Request removal of your data from our system
  • Unsubscribe from promotional messages

Simply contact us on our support number or email.

✅ 7. Data Retention

We keep your data only as long as necessary for:

  • Completing your order
  • Meeting legal or business requirements

After that, the data is securely deleted.

✅ 8. Third-Party Links

Our website may contain links to other websites.
We are not responsible for their privacy practices or content.

⭐ 9. Contact Us

If you have any questions about this Privacy Policy, feel free to contact:

Bonsai India
📧 Email: info@bonsaiindia.in
📞 Phone: +91 8777787779
📍 Location: (Kolkata, India)